Cookie Policy & GDPR

Introduction

Last Update 24/02/21

Flowtech Water Solutions (“we” or “us” or “our”) may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website flowtech.org.uk, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

This Cookie Policy was generated by Termly’s Cookie Consent Manager.

Use of Cookies

A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

Manage Cookie Consent

Types of Cookies

The following types of cookies may be used when you visit the Site:

WooCommerce

Functional, Statistics

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wc_cart_hash_*
Expiration
session
Function
Store items in shopping cart

Statistics

Name
History.store
Expiration
Function
Store last visit

Visual Composer

Purpose pending investigation

Usage

We use Visual Composer for website design. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
vc4-templates
Expiration
Function
Name
vc4-templates_expiresIn
Expiration
Function

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
elementor
Expiration
persistent
Function
Store performed actions on the website

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
WP_PREFERENCES_USER_*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users
Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wp_lang
Expiration
session
Function
Store language settings

Google reCAPTCHA

Functional, Marketing

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name
_grecaptcha
Expiration
6 months
Function
Provide spam protection

Marketing

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Microsoft Clarity

Statistics, Marketing/Tracking, Marketing

Usage

We use Microsoft Clarity for heat maps and screen recordings. Read more

Sharing data

For more information, please read the Microsoft Clarity Privacy Statement.

Statistics

Name
_cltk
Expiration
Function
Store and track interaction
Name
_clsk
Expiration
1 day
Function
Store and combine pageviews by a user into a single session recording

Marketing/Tracking

Name
_clck
Expiration
1 year
Function
Store a unique user ID

Marketing

Name
ANONCHK
Expiration
Function
Name
MUID
Expiration
1 year
Function
Store and track visits across websites

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
__utmz
Expiration
6 months
Function
Store used keyword and search engine
Name
__utma
Expiration
persistent
Function
Store the calculation of days and time to purchase
Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_gat_gtag_UA_*
Expiration
1 minute
Function
Store a unique user ID
Name
_gat
Expiration
1 minute
Function
Read and filter requests from bots

Google Adsense

Marketing/Tracking, Marketing

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing/Tracking

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions

Marketing

Name
google_adsense_settings
Expiration
persistent
Function
Provide ad delivery or retargeting

Slider Revolution

Purpose pending investigation

Usage

We use Slider Revolution for website design. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
rs6_library_pagination
Expiration
Function
Name
rs6_wizard_folder
Expiration
Function
Name
rs6_overview_pagination
Expiration
Function

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences

LiteSpeed

Functional

Usage

We use LiteSpeed for website hosting. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
_lscache_vary
Expiration
2 days
Function
Provide the prevention of cached pages

Jetpack

Statistics

Usage

We use Jetpack for advertising. Read more

Sharing data

For more information, please read the Jetpack Privacy Statement.

Purpose pending investigation

Name
jpp_math_pass
Expiration
1 day
Function

Statistics

Name
tk_*r
Expiration
1 year
Function
Store referrer ID's
Name
tk_r3d
Expiration
3 days
Function

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

Google Maps

Marketing

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

YouTube

Marketing

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
GPS
Expiration
session
Function
Store location data
Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
YSC
Expiration
session
Function
Store and track interaction
Name
PREF
Expiration
8 months
Function
Store user preferences

Leadfeeder

Marketing

Usage

We use Leadfeeder for advertising. Read more

Sharing data

For more information, please read the Leadfeeder Privacy Statement.

Marketing

Name
_lfa_*
Expiration
2 years
Function
Store and track audience reach

ConvertPlus

Functional, Marketing

Usage

We use ConvertPlus for popup creation. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
cp-impression-added-forcp_id_*
Expiration
30 days
Function
Store if a message has been dismissed

Marketing

Name
cp_id_*
Expiration
1 day
Function
Store a unique user ID

Zendesk

Statistics

Usage

We use Zendesk for Customer Relations Management. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
ZD-buid
Expiration
persistent
Function
Store a unique user ID
Name
ZD-suid
Expiration
20 minutes
Function
Store a unique session ID

PHP

Functional

Usage

We use PHP for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
exp*
Expiration
Function
Provide functions across pages

Automattic

Statistics

Usage

We use Automattic for website development. Read more

Sharing data

For more information, please read the Automattic Privacy Statement.

Statistics

Name
tk_qs
Expiration
30 minutes
Function
Provide functions across pages

Ruler Analytics

Functional

Usage

We use Ruler Analytics for call tracking. Read more

Sharing data

For more information, please read the Ruler Analytics Privacy Statement.

Purpose pending investigation

Name
__rasel*
Expiration
session
Function

Functional

Name
__racplx*
Expiration
session
Function
Provide functions across pages

Tawk

Functional, Marketing

Usage

We use Tawk for chat support. Read more

Sharing data

For more information, please read the Tawk Privacy Statement.

Functional

Name
twk_*
Expiration
session
Function

Marketing

Name
TawkConnectionTime
Expiration
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
brave_popup_*_closed
Expiration
Function
Name
brave_page_visited
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
real-queue-restore-jobs-de16ef87a128ff438f4a7bd7df6b2ed4
Expiration
Function
Name
brave_popup_*_viewed
Expiration
Function
Name
WP_DATA_USER_4
Expiration
Function
Name
wp-postpass_*
Expiration
Function
Name
ninjatable_tables_per_page
Expiration
Function
Name
_lfa
Expiration
Function
Name
ln_or
Expiration
Function
Name
*.appUserId
Expiration
Function
Name
*.clientId
Expiration
Function
Name
WP_DATA_USER_334
Expiration
Function
Name
country_code
Expiration
Function
Name
region
Expiration
Function
Name
e_library
Expiration
Function
Name
fbv_bar_width
Expiration
Function
Name
media-select-mode
Expiration
Function
Name
copiedShortcode
Expiration
Function
Name
callus.greeting_activated
Expiration
Function
Name
wplc-ga-initiated
Expiration
Function
Name
call-us-auth-https1130.3cx.cloud
Expiration
Function
Name
call-us-token-https1130.3cx.cloud
Expiration
Function
Name
call-us-chat-active-https1130.3cx.cloudethanrimmer
Expiration
Function
Name
wplc-ga-interacted
Expiration
Function
Name
li_adsId
Expiration
Function
Name
notices_dismissed__traffic_page_settings
Expiration
Function
Name
notices_dismissed__traffic_page_highlights_module_settings
Expiration
Function
Name
e_wp
Expiration
Function
Name
__rasesh
Expiration
Function
Name
__racnt
Expiration
Function
Name
__rafm
Expiration
Function
Name
__ratel*
Expiration
Function
Name
__amplify__eventskey
Expiration
Function
Name
twk_uuid_*
Expiration
Function
Name
tawk_sv
Expiration
Function
Name
previousNav
Expiration
Function
Name
ai_promotion_introduction_editor_session_key
Expiration
Function

Advertising Cookies

Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

Analytics Cookies

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

Our Cookies

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

Personalisation Cookies

Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

Security Cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site Management Cookies

Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Third-Party Cookies

Third-party cookies may be place on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

Control of Cookies

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

Apple Safari

Google Chrome

Microsoft Edge

Microsoft Internet Explorer

Mozilla Firefox

Opera

Android (Chrome)

Blackberry

Iphone or Ipad (Chrome)

Iphone or Ipad (Safari)

In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool.

Other Tracking Technologies

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

Privacy Policy

For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy [CLICK HERE] posted on the Site. This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy.

Contact Us

If you have questions or comments about this Cookie Policy, please contact us at:

 

Trading Address:

Flowtech Water Solutions Limited

Unit 1, Lock Flight Buildings,
Wheatlea Industrial Estate,
Wheatlea Rd,
Wigan WN3 6XP

Telephone Number:
0333 200 1756

General Email:
info@flowtech.org.uk